Harare water is hard on washing machines. Borehole water is often rich in minerals that leave scale on heaters and valves, while municipal supply can carry sand and grit that block filters. Add regular power cuts and surges, and machines here age faster than they should.
A professional service every 12 to 18 months keeps your machine efficient, reduces the risk of leaks and flooding, and helps you avoid expensive emergency repairs.
What our servicing & maintenance service includes
- Drain pump filter and sump cleaning
- Inlet valve filter screens cleaned to restore water flow
- Descale and drum clean for heating machines
- Door seal clean and inspection for mould and tears
- Hose, clamp and connection check for leaks and bulges
- Drum bearing, belt, suspension and shock absorber check
- Levelling the machine to reduce vibration
- Electrical safety check of the plug, cable and earth
Why regular servicing pays off
Most breakdowns start small. A slightly blocked filter makes the pump work harder until it fails. A hose with a small bulge bursts one day while you are at work. Scale builds up on the heater until it burns out. A service catches these early, when they are cheap to fix.
Serviced machines also use less power and water, wash better and run more quietly. For families who wash every day, that difference adds up.
Recommended service intervals
- Homes: every 12 to 18 months
- Large families or daily use: every 6 to 12 months
- Guesthouses and small businesses: every 3 to 6 months
- Laundromats and commercial laundries: every 1 to 3 months
Related washing machine problems
Servicing & Maintenance: frequently asked questions
How long does a washing machine service take?
A standard home service takes around one hour. If we find a worn part, we will show you and quote before replacing anything.
Do I need a service if my machine is working fine?
That is the best time. A service keeps a working machine working, and it costs far less than an emergency repair or water damage from a burst hose.